Responsible Gaming

Gaming Should Be Fun, Not a Financial Solution

At LeoVegas Online Pokies NZ, we're committed to promoting responsible gaming. Online pokies should be enjoyed as entertainment only—never as a way to earn money or solve financial problems. The odds in all games are designed to favour the house over time. Please gamble only what you can afford to lose.

Age Verification

Online gambling in New Zealand is only available to players aged 18 years or older. By accessing LeoVegas, you confirm that you meet the legal age requirement in your jurisdiction. We take age verification seriously and reserve the right to request proof of identity at any time.

Warning Signs of Problem Gambling

If you recognise any of the following, you may be developing a gambling problem:

• Chasing losses by gambling more to recover money lost
• Hiding your gambling activities from family or friends
• Spending more time and money on gambling than intended
• Neglecting work, study, or personal relationships due to gambling
• Borrowing money or getting into debt to gamble
• Feeling anxious or irritable when not gambling
• Unsuccessful attempts to cut down or stop gambling
• Using gambling to escape problems or relieve stress
• Lying about the amount of time or money spent gambling
• Experiencing financial, legal, or emotional consequences related to gambling

Self-Help Tools & Player Protections

LeoVegas and responsible gaming operators provide the following tools to help you maintain control:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit
• Loss Limits: Establish maximum loss limits to protect your bankroll
• Reality Checks: Receive time-based reminders during gaming sessions
• Self-Exclusion: Take a break or permanently exclude yourself from your account
• Session Limits: Set time restrictions for your gaming sessions
• Account Closure: Temporarily or permanently close your account

Contact LeoVegas customer support to activate these tools anytime.

Support Organizations in New Zealand & Beyond

If you're struggling with gambling, free and confidential help is available:

New Zealand Resources

• Problem Gambling Foundation (NZ): www.problemgambling.nz — Free counselling and support services
• Gambling Helpline (NZ): 0800 654 655 — Free phone support available 24/7
• Samaritans (NZ): www.samaritans.org.nz — Emotional support and crisis help

International Resources

• GamCare (UK): www.gamcare.org.uk
• GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (US): www.ncpgambling.org

Need Help?

If you or someone you know is experiencing gambling-related problems, seek help today. There is no shame in asking for support. Professional counsellors are available to help you regain control and get back on track.

Contact the Problem Gambling Foundation (NZ) on 0800 654 655 or visit www.problemgambling.nz for immediate assistance.

Last updated: 2026. Responsible gaming information is subject to change. Always refer to the official Problem Gambling Foundation NZ website for the most current support resources.